Privacy Policy

Last Updated: September 15, 2025

Effective From: August 13, 2025

This Privacy Policy describes how Silent Globe ("we", "our", "us") collects, uses, and protects your personal information when you use the Bariwaala mobile application and our website https://bariwaala.com (together, the "Service").

1. Information We Collect

• Personal Information: Name, Phone Number, Email Address
• Property Information: Listing details such as title, location, price, and images
• Automatically Collected Data: Device information, IP address, usage statistics
• Advertising Data: Data collected by Google AdMob (Privacy Policy)
• Firebase Data: Analytics, crash reports, push notification tokens (Privacy Policy)

2. Cookies & Tracking Technologies

We do not use cookies directly. However, third-party services such as Google AdMob and Firebase may use identifiers (such as cookies or mobile ad IDs) to deliver ads and collect analytics. You can control or disable tracking from your device settings.

3. How We Use Your Information

• Account registration and authentication
• Property listing and search features
• In-app messaging between landlords and tenants
• App performance monitoring and improvements
• Displaying ads via Google AdMob
• Sending notifications for updates and promotions
• Preventing fraud and ensuring security

4. Data Retention

- Active accounts: Data is retained while your account remains active.
- Account deletion request: We will delete all associated data within 90 days.
- Server logs/backups: May be retained for up to 90 days for security and operational needs.
- Legal retention: Certain data may be kept if required by applicable law.

5. Consent & Opt-Out Options

• Ads: You can opt out of personalized ads via your device: Settings → Google → Ads → Opt out of Ads Personalization
• Notifications: You can disable notifications via your device's app settings
• Data Deletion: Request account and data deletion by emailing support@bariwaala.com

6. Data Sharing & Third-Party Services

• Google AdMob – Ads display (Privacy Policy)
• Firebase – Analytics & notifications (Privacy Policy)
• DigitalOcean Spaces – Image hosting (Privacy Policy)
• SMS Gateway – OTP verification
• Law enforcement agencies – As required by law

7. Security

We use SSL encryption and secure servers to protect your data. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Payment Services

Our app uses Google Play Billing to handle all in-app purchases and subscriptions, including prepaid monthly subscription packs. Google Play securely processes your payment information; we do not store or process card or banking details on our servers. Subscription management (such as cancellation, renewal, or refunds) can be controlled directly through your Google Play Account. We comply with Google Play policies and applicable laws to ensure safe and transparent transactions.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified within the app.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. Please review their policies before providing any personal data.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Bangladesh, in compliance with Google Play Developer Policies and applicable international data protection standards.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@bariwaala.com
• Website: https://bariwaala.com